Methods for Improving the Monitoring System and Rating Evaluation of Branches of a Logistics Company

Tat'yana Kudryavceva; Angi Shvediani; Valeriya Arteeva; Dmitriy Plotnikov; Aushra Banite

doi:10.20295/2412-9186-2023-9-02-129-140

UDC 656.073.21

METHODS FOR IMPROVING THE MONITORING SYSTEM AND RATING EVALUATION OF BRANCHES OF A LOGISTICS COMPANY Methods for Improving the Monitoring System and Rating Evaluation of Branches of a Logistics Company

АА Аа

Published in Transport automation research · Volume 9, Issue 2 · Pages 129–140 · Rubric: Operation of transport systems

DOI: https://doi.org/10.20295/2412-9186-2023-9-02-129-140

Received: 10.06.2023 Accepted: 13.06.2023 Published: 13.06.2023

Authors

Tat'yana Kudryavceva

Angi Shvediani

Valeriya Arteeva

Dmitriy Plotnikov

et al.

Aushra Banite

Tat'yana Kudryavceva

Academic degree: doctor of economic sciences

Science rang: docent

Peter the Great St. Petersburg Polytechnic University Professor · Graduate School of Industrial Economics · Russian Federation · Saint-Petersburg

Angi Shvediani

Academic degree: candidate of economic sciences

Peter the Great St. Petersburg Polytechnic University Associate Professor · Graduate School of Industrial Economic · Russian Federation · Saint-Petersburg

Valeriya Arteeva

Peter the Great St. Petersburg Polytechnic University Assistant · Graduate School of Industrial Economics · Russian Federation · Saint-Petersburg

Dmitriy Plotnikov

Academic degree: candidate of technical sciences

Peter the Great St. Petersburg Polytechnic University Associate Professor · Higher School of Transport, Institute of Mechanical Engineering, Materials and Transport · Russian Federation · Saint-Petersburg

Aushra Banite

Peter the Great St. Petersburg Polytechnic University Postgraduate Student · Higher School of Transport, Institute of Mechanical Engineering, Materials and Transport · Russian Federation · Saint-Petersburg

ABSTRACT

The rapid development of e-commerce and, consequently, the increasing demands and expectations of customers require transport and logistics companies to apply improved methods of managing their activities. The article discusses methods to improve the monitoring system and rating evaluation of the logistics company’s branches on the actual tonnage of loading during the reporting period. The authors propose to establish a boundary value for % of plan fulfillment when calculating rating scores on the basis of statistical methods — the calculation of the confidence interval based on historical data, which will allow to take into account statistically justified deviation of actual results from the planned ones. In addition, the authors propose to evaluate the loading indicator as an integral — to use several indicators for assessing the effectiveness of loading that most accurately and fully reflect the performance of branches. This will allow to take into account not just the implementation of the plan by the branch, but also its achievements in comparison with the same period last year. The conclusion is made about the need to distinguish the reasons for the failure to implement the plan depending on the operating activities of branches and those depending on external factors, which are not related to the operating activities of branches.

KEYWORDS

logistics company, monitoring system, rating evaluation, performance assessment, rating, method of rating evaluation

Funding

The work was carried out as part of the project "Development of a methodology for the formation of an instrumental base for the analysis and modeling of the spatial socio-economic development of systems in the context of digitalization based on internal reserves" (FSEG-2023-0008)

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GOST

Kudryavceva T. Y., Shvediani A. E., Arteeva V. S., Plotnikov D. G., Banite A. V. Methods for Improving the Monitoring System and Rating Evaluation of Branches of a Logistics Company // Transport automation research. 2023. no. 2. pp. 129-140. DOI: https://doi.org/10.20295/2412-9186-2023-9-02-129-140. (Date of access 25.10.2026).

MLA

Tat'yana Kudryavceva, Shvediani A. E., Arteeva V. S., Plotnikov D. G., Banite A. V.. "Methods for Improving the Monitoring System and Rating Evaluation of Branches of a Logistics Company." Transport automation research 9.2 (2023): 129-140. DOI: https://doi.org/10.20295/2412-9186-2023-9-02-129-140.

APA

Kudryavceva T. Y., Shvediani A. E., Arteeva V. S., Plotnikov D. G., Banite A. V. (2023). Methods for Improving the Monitoring System and Rating Evaluation of Branches of a Logistics Company. Transport automation research, 9(2), 129-140. https://doi.org/10.20295/2412-9186-2023-9-02-129-140

Chicago

Tat'yana Kudryavceva, Shvediani A. E., Arteeva V. S., Plotnikov D. G., Banite A. V.. "Methods for Improving the Monitoring System and Rating Evaluation of Branches of a Logistics Company." Transport automation research 9, no. 2 (2023): 129-140. https://doi.org/10.20295/2412-9186-2023-9-02-129-140.

WIKI

{{cite journal | author = Kudryavceva T. Y., Shvediani A. E., Arteeva V. S., Plotnikov D. G., Banite A. V. | title = Methods for Improving the Monitoring System and Rating Evaluation of Branches of a Logistics Company | journal = Transport automation research | year = 2023 | volume = 9 | issue = 2 | pages = 129-140 | doi = 10.20295/2412-9186-2023-9-02-129-140 }}

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METHODS FOR IMPROVING THE MONITORING SYSTEM AND RATING EVALUATION OF BRANCHES OF A LOGISTICS COMPANY Methods for Improving the Monitoring System and Rating Evaluation of Branches of a Logistics Company

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